| Photo Credits |
Photo and Image Copyrights All photographs and images on this site are copyright protected and are owned by one or more of the following: The Joffrey Ballet Use of any image shown within this site or any Joffrey Ballet site may not be used without written permission of its owner and is expressly forbidden.
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| PRIVACY POLICY |
Effective as of: October 6, 2003 The Joffrey.com Web site (the “Site”) is maintained by the The Joffrey Ballet (“The Joffrey,” “us,” “we,” or “our”). Our data collection and use policies with respect to the Site are explained in this statement (the “Policy”). Please read the Policy carefully. By using this Site, you are accepting and agreeing to comply with the terms of the Policy. The Joffrey reserves the right to change or update the Policy at any time, and any changes or updates will be posted here. Information We Collect and How We Use It Information Like most websites that you visit, in addition to receiving information about you that you provide, this Site automatically collects certain information regarding your visit through the use of “cookies”. Cookies are pieces of information that are stored by your web browser on your computer’s hard drive for record-keeping purposes. Cookies allow websites to remember information that will make your use of the website easier and more convenient. Thus, The Joffrey automatically collects and stores the following information about your visit: service provider from which you access the internet If you do not want to receive a cookie, or if you want your browser to notify you when you receive a cookie, you may set your browser’s options accordingly. Simply click on the “Help” section of your browser to learn how to change your cookie preferences. Note that if you disable all cookies, you may not be able to use all features of this Site. Use of Information We use the information we collect for various purposes, including, but not limited to, the following: to complete your purchase and donation transactions The Joffrey may employ other companies to perform a variety of functions, such as fulfilling orders, assisting with promotions, providing technical services for the Site, delivering packages, sending regular and electronic mail, removing repetitive information from customer lists, analyzing data, and/or providing marketing assistance and customer service. These companies may use your personal information only for the purpose of performing the functions for which The Joffrey engages them, and may not use such information for any other purpose. Special Note About Children The Joffrey encourages parents visit the Site with their children. However, no one under the age of 18 years old should submit any personal information to this Site, whether to make a purchase or for any other reason. Updating Personally Identifiable Information If you would like to update or correct personally identifiable information you have previously provided to us, please send us an e-mail at subscriptions@ joffrey.com setting forth your request. Security of Online Transactions All credit card transactions conducted through this Site are done with Secure Socket Layering (“SSL”), the standard encryption technology that ensures safe internet transmission of your personally identifiable information. Terms of Use Your visit to the this Site, and any dispute over privacy is subject to this Policy and our Terms of Use. Please refer to our Terms of Use for other terms and conditions governing your visit to and use of this Site. Information that we gather is subject to the Policy and Terms of Use that are in effect at the time such information is used by The Joffrey. Your visit to our Site after changes have been made to this Policy constitutes your acceptance of the revised Privacy Policy. Please check this Site frequently to view changes to both the Privacy Policy and our Terms of Use. How to Contact Us If you have any questions about our Privacy Policy, please contact us at: |
| Store return, exchange , refund and gift return policy |
Refunds & Exchanges: ALL RETURNS & EXCHANGES REQUIRE AN RMA NUMBER (Return Merchandise Authorization) before merchandise is returned. The customer is responsible for all return freight charges, including duty and tax if applicable. For your protection, we suggest all returns or exchanges be sent through a traceable carrier. Refunds can only be issued against the credit card used on the original order. Special purchase items may have refund restrictions. Please allow two to four weeks for your return , exchange or refund to be processed depending on return time. If your refund does not appear on your statement within four to six weeks, please contact us. Damaged or defective Item, item not-received, received wrong item: Gift Return: If you received a gift and do not have a packing slip or order number, please include the name and address of the person who sent you the gift. This information will assist us in locating your order and expedite your request. If you wish to return a product that was received as a gift, the refund will go to the credit card used to purchase it. No exceptions. |